Privacy policy
Effective Date: July 2026
Welcome to EXOPICK. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through our payment providers)
- Order history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Detect fraud and protect our business
- Comply with legal obligations
- Send promotional emails (only if you opt in)
3. Payment Information
We do not store your full payment card information.
Payments are securely processed through trusted third-party payment providers such as Shopify Payments, Shop Pay, PayPal, Apple Pay, Google Pay, and other supported payment methods.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze visitor behavior
- Personalize your shopping experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers, including:
- Shopify
- Payment processors
- Shipping carriers
- Marketing service providers
- Analytics providers
- Government authorities when required by law
These providers only receive the information necessary to perform their services.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Request a copy of your data
- Withdraw consent for marketing communications
- Object to certain processing activities
8. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California law, including the right to know what personal information we collect, request deletion of certain information, and opt out of the sale or sharing of personal information where applicable.
EXOPICK does not sell personal information.
9. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us: